Privacy Policy
Last updated: October 9, 2026
1. Introduction
Welcome to Exams Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you register for an account, we collect your name and email address.
- Payment Information: When you make a purchase, payment details are processed by our third-party payment processor (Stripe). We do not store your full credit card information.
- Course Progress: We track your progress through our courses and quizzes to provide you with performance analytics.
- Communications: When you contact us for support or other inquiries, we collect the content of your messages.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and send you related information, including confirmations and receipts.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and requests.
- Personalize your learning experience.
4. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet transmission is ever completely secure or error-free.
5. Cookies
We use cookies and similar technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Third-Party Services
We use Google Ads to measure which ads lead to course purchases. Measurement cookies are enabled by default for visitors in the UAE, Saudi Arabia and Kuwait unless you decline below. In other regions, Google uses a denied storage default unless you allow measurement; limited cookieless measurement requests may still be sent. Depending on your measurement settings, this sends Google the purchase amount, currency, course and language, promotion code, a transaction identifier, and ad click and page information. Our conversion event does not include your name, email address, or payment card details. You can decline measurement and still use the website. We remember your choice for up to 180 days on this browser.
We keep the source of a checkout in browser session storage and attach it to the Stripe payment, together with the course, promotion, discount and payment reference. This can include campaign parameters, the landing-page path and referring website. Ad click identifiers are copied into this payment context only when you explicitly allow measurement. This purchase context does not create a visitor profile or record a history of your browsing activity. It expires when the browser session ends, or after 90 days, whichever comes first; the payment record remains in Stripe.
We may strictly necessary use third-party services, such as Stripe for payments and Resend for emails. These parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@exams.academy